myHealth FAQ

We know there are always questions to be asked when doing something new. If you're stumped on a question in relation one of our NEW online BePure Clinic Programmes, the BePure Personalised Health Programme or the BePure Comprehensive Personalised Health Programme, then have a browse below to see if our FAQs helps.

If your question isn't answered here, then please do call us on 0800 52 54 52 or email us at

Questions relating to your programme

  1. What does the programme cover?
  2. When will I be charged?
  3. Who will my consultant be?
  4. Who do I talk to when I have questions between consultations with my BePure Holistic Health Consultant?
  5. Where are my consultations?
  6. How long does the programme go for?
  7. Do I need to be in a certain stage of health to take part in this programme?
  8. How do I know which programme is right for me? (Talk about levels of health concerns?)
  9. What is the BePure approach to health?
At BePure we take a holistic, three-pronged approach including diet, lifestyle and getting the right nutritional support through supplementation.

Help me get set up

  1. How do I register my account?
  2. I logged in and I am not seeing the myHealth dashboard, what can I do?
  3. When do I need to have my initial four tasks completed by?
  4. Do I need to do the other two tasks?
  5. How do I book in for my consultation


Questions relating to technical set up

  1. I don’t have my zoom link anymore, how can I call my BePure Holistic Health Consultant?
  2. I’ve forgotten my password, what do I do now?