We know there are always questions to be asked. If you're stumped on an answer in relation to BePure, our products or services then have a browse below to see if our FAQs helps.

If your question isn't answered here, then please do call us on 0800 873787 or email info@bepure.co.nz.


Who is Ben Warren and what are his credentials?

Ben Warren is one of New Zealand's leading holistic nutritionists. He founded BePure over 10 years ago. You can read more about Ben here.


Do you ship products outside of New Zealand?

Yes we ship to most countries worldwide including Australia. If you're still unsure then contact us for more information on 0800 873787 or info@bepure.co.nz.


What is Autoship?

Autoship is the convenient, money saving option to use when purchasing your BePure products. When you sign up for Autoship we send you a two month's supply of your BePure products - and automatically charge your credit card the discounted amount every 58 days.

If you need to delay or cancel your next order you can anytime. All you need to do is call 0800 873 787 or email orders@bepure.co.nz


How do I cancel or change my Autoship?

You can cancel your autoship at anytime by calling 0800 873 787, or by emailing orders@bepure.co.nz.

You can change the date you wish to receive your next autoship order by calling 0800 873 787 or by emailing orders@bepure.co.nz.


What supplements should I start with?

We recommend our Everyday Health Pack to all our clients. It contains a two month's supply of BePure One and BePure Three. They are great baseline products to provide all the nutrients you need that are missing from our soil and food due to modern farming methods.

We recently wrote a blog about why eating healthily isn't enough to give you all the vitamins and minerals you need. You can read it here.


Is BePure a diet?

BePure is not a diet you are required to follow. We acknowledge that everybody is different and needs different things. We also don't believe in overly restrictive and unsustainable diets. We embrace a philosophy of eating whole, natural foods that support your metabolism by balancing out your blood sugar levels. The recipes on our site are gluten free, refined sugar free and often dairy free.

We do offer recipes and meal plans in our BePure Programme and our 10 Day Clean Eating ebook. These are great tools for getting started on a balanced, nourishing and enjoyable diet.


Can I take your products while pregnant or breastfeeding?

It is safe to take BePure One while you are pregnant and breastfeeding. It will ensure you are getting the base nutrients required on a day-to-day basis.

As BePure One is not specifically designed for pregnancy we do recommend additional nutritionals including iodine and folate, because of the huge demand on the Mother's system during pregnancy and while breast feeding. Speak to your midwife or doctor about this.

BePure Three, our fish oil product, is recommended as an essential nutrient during pregnancy and breastfeeding as the DHA in fish oil is very important for babies brain development.

A good quality probiotic is also important as it's important to have beneficial bacteria present at birth. This is the baby's first dose of probiotics and sets the immune system up for childhood.


Are your products suitable for vegans?

BePure TEN (CoQ10) and Super Boost C (Vitamin C) are suitable for vegans and vegetarians. BePure One BePure Three and our Adrenal Regenerator contain animal products.


Are your products safe for kids to take?

Super Boost C is safe for children. You will need to reduce the amount as per the recommendations on the bottle.

BePure One can be taken for children over 12. Alternatively, we have our children's range of products which can be purchased in our online store.


When will Ben have an event near me?

To find out when Ben is next hosting an event near you, sign up to our newsletter or like us on Facebook  or Instagram to stay in the know. We keep in regular contact about upcoming events and specials. You can also check out the events page for his current scheduled events.


Where is the BePure Clinic?

We have two BePure Clinics. Learn more about them on the links below

To find out more about the clinic programmes see here.


What are the open hours?

Auckland Clinic
Monday - Saturday, 9am-6pm
Closed Weekends and Public Holidays

Havelock North Clinic
Monday - Friday, 9am-5pm
Closed Weekends and Public Holidays


What is involved in a consultation?

An initial Health Consultation is a 90 minute session that includes the following:

  • A series of personalised testing, including a full health history, health appraisal assessment questionnaire, and organ function assessment.
  • An assessment of your macronutrient profile with tailored dietary recommendations.
  • Investigation into the cause of specific health conditions with individualised treatment plans to correct/modulate as required.
  • Individualised treatment plans to support specific body system and functions.
  • Lifestyle advice and support.


I don't live in the Hawke's Bay or Auckland, can I have a consult?

Yes, our consultations can be done one of three ways; face to face at our clinic, on the phone, or via Skype.


I don't have Skype, can I do a consult?

Yes, our consultations can be done one of three ways; face to face at our clinic, on the phone, or via Skype.


Are tests included in the price of a consult?

Testing costs are additional to the price of the consultation.


What conditions can the clinical consultants help with?

The clinical consultants can help with a range of conditions or symptoms. Below is a list of conditions the clinic specialises in. It is by no means exhaustive. If you have a question about a condition that isn't on this list please contact us at clinic@bepure.co.nz

  • Auto-immune conditions
  • Diabetes
  • Thyroid concerns
  • Fatigue
  • Depression
  • Anxiety
  • Digestive issues
  • Weight loss
  • Detoxification
  • Adrenal fatigue
  • Hormonal issues
  • Fertility and preconception care
  • Sleep dysregulation
  • Stress management
  • Skin concerns
  • Allergies
  • Musculoskeletal pain
  • Inflammatory disorders
  • Athletic performance
  • ADHD